| Special
Responsibilities : |
-
Management Development Centre
- Industry Networks |
| Education: |
- PGDM - IIM Bangalore
- B Tech (Hons) – IIT Kharagpur
|
| Work
Experience: |
Academic
Experiece - 2 Years |
| |
Industry Experience -
25 Years |
| Area
of Interests: |
Teaching Interests
• Marketing
• IT Systems & strategy
• Business strategy
• Business process analysis
• Quality systems
• Performance and Operations excellence
system
|
| |
Research Interests
• Customer value detailing
• Service quality constructs evaluation
• Channel service output exploration
• Positioning Concept detailing
|
| |
Consulting Interests
• Marketing strategy
• Business IT Alignment
• Knowledge management
• System and process studies
|
Phone: +912717308250
E-mail: chandan@mica.ac.in
Web page: www.mica-india.net
